Data Protection

915bet Privacy Policy – Your Data Protected by the LGPD

At 915bet, privacy is not just a legal obligation — it is a genuine commitment to every user. This Privacy Policy clearly and directly explains what data we collect, how we use it, who we may share it with, and what your rights are as a data subject, in full compliance with the General Data Protection Law (LGPD — Law 13.709/2018).

Last updated: January 2026 Language: Brazilian Portuguese
Your Rights at a Glance
Access your data at any time
Correct inaccurate or incomplete data
Request deletion of your data
Export your data in a readable format
Revoke previously given consents
Data protected with 256-bit SSL

How 915bet Protects Your Privacy

Six pillars that underpin the responsible handling of your data

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End-to-End Encryption

All data transmitted between your device and 915bet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks, including Itaú, Bradesco, and Nubank.

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LGPD Compliance

915bet is in full compliance with Law 13,709/2018 (LGPD). We have a dedicated Data Protection Officer (DPO) and internal processes that are regularly reviewed to ensure every data processing activity has an adequate legal basis.

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No Data Selling

915bet never sells, rents, or transfers your personal information to third parties for commercial purposes. Your data is used solely to operate the platform and improve your experience.

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Minimum Necessary Collection

We only collect data that is strictly necessary for each purpose. We never ask for information we don't need — and we clearly explain why each piece of data is required at the time of registration.

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Control in Your Hands

You can access, correct, export, or request deletion of your data at any time through 915bet support. You may also revoke any previously given consents without penalty.

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Incident Notification

In the event of a security incident that may affect your data, 915bet will notify the affected users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD.

Important: By creating an account or using 915bet's services, you confirm that you have read and understood this Privacy Policy and agree to the processing of your data as described herein. This policy is an integral part of our Terms and Conditions.

01 Who We Are — The Data Controller

A 915bet — operator of the sports betting and online casino platform available at 915bet.best — is the controller of personal data collected from Brazilian users registered on the platform, pursuant to the LGPD (Law 13,709/2018).

As the data controller, 915bet is responsible for decisions regarding which data is collected, why it is collected, how it is stored, who it may be shared with, and how long it is retained. All such decisions are made on appropriate legal grounds and with the sole purpose of operating the platform securely, with quality, and in compliance with Brazilian law.

For matters related to privacy, data protection, or the exercise of your rights as a data subject, you may contact our Data Protection Officer (DPO) by email privacidade@915bet.best or through our 24-hour customer support chat on the site.

02 What Data We Collect and How

A 915bet collects personal data in various ways throughout your interaction with the platform. Below we detail each category of data collected and its source.

2.1. Data provided directly by you

  • Registration data: full name, CPF, date of birth, email address, mobile number, and password;
  • Verification data (KYC): copy of national ID (RG), driver's license (CNH), or passport, plus proof of address;
  • Financial data: Pix key, bank details for wire transfer (TED) withdrawals, credit or debit card information (stored in tokenized form by PCI-DSS certified providers, never directly on our servers);
  • Support communications: chat conversation history, emails sent to the support team.

2.2. Automatically collected data

  • Platform usage data: pages visited, games accessed, bets placed, session duration;
  • Technical data: IP address, device type, operating system, browser, screen resolution;
  • Location data: approximate location based on IP address, for eligibility verification and fraud prevention;
  • Cookies and similar technologies: as detailed in Section 6 of this policy.
Data Category Examples Required
Identity Full name, CPF, date of birth Yes
Contact Email, mobile number Yes
KYC Verification Photo ID, proof of address Yes (withdrawal)
Financial Pix key, bank details Yes (withdrawal)
Technical / Usage IP address, device, browsing history Automatic

03 How We Use Your Data

A 915bet uses the data collected solely for the purposes listed below. We never use your data for undeclared purposes without prior notice and, where required by the LGPD, without obtaining fresh consent.

  • Creating and managing your account: registration, authentication, password recovery, and profile settings;
  • Payment processing: deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED; withdrawal processing to your registered Pix key or bank account;
  • Identity verification (KYC): age verification, fraud prevention, and anti-money laundering in line with industry best practices;
  • Service provision: sports betting on the Brasileirão, Copa do Brasil, Libertadores, volleyball, and other sports; live casino; crash games;
  • Operational communications: deposit confirmations, withdrawal notifications, security alerts, bet results, and terms updates;
  • Marketing communications: promotions, bonuses, and news — only with your consent, which can be withdrawn at any time;
  • Fraud prevention and security: monitoring of suspicious activity, detection of multiple accounts, and protection of platform integrity;
  • Continuous platform improvement: analysis of aggregated and anonymized usage data to improve the user experience;
  • Compliance with legal obligations: compliance with requests from competent authorities as required by law.

04 Legal Basis for Data Processing

As required by the LGPD, all personal data processing carried out by 915bet has a specific legal basis. The main legal bases we rely on are:

  • Contract performance (Art. 7, V): processing required to fulfill the contract between you and 915bet upon acceptance of the Terms and Conditions — this covers registration, payments, bets, and withdrawals;
  • Compliance with a legal obligation (Art. 7, II): processing required to fulfill legal obligations, such as identity verification for anti-money laundering purposes;
  • Legitimate interest (Art. 7, IX): used for fraud prevention, platform security, and aggregated data analysis to improve our services — always proportionately and with respect for your rights;
  • Consent (Art. 7, I): legal basis for marketing communications and the use of non-essential cookies — you may withdraw this consent at any time with no impact on your access to 915bet's services.

05 Data Sharing with Third Parties

A 915bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data is shared only in the situations described below, with third parties who are contractually bound to the same data protection obligations we uphold:

5.1. Operational partners

  • Payment providers: Pix, boleto, credit/debit card, PicPay, and Mercado Pago operators receive only the data required to process each transaction;
  • Live casino providers: Evolution Gaming, Pragmatic Play Live, and Ezugi receive anonymized session identifiers — not your full personal data — to operate the live tables;
  • Identity verification services: credit bureaus and partner KYC services receive your document data for identity validation;
  • Technology infrastructure: server and cloud storage providers with whom we maintain data processing agreements containing protections equivalent to those required by the LGPD.

5.2. Authorities and Legal Obligations

915bet may share data with government, judicial, or regulatory authorities when required by law, court order, or a request from a competent authority. In such cases, we share only the data specifically requested and notify the user whenever legally permitted.

915bet never shares user data with advertisers or data brokers for targeted advertising purposes without your express and specific consent.

06 Cookies and Tracking Technologies

A 915bet uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize communications. We understand that many users prefer to stay in control, which is why we are fully transparent about every type of cookie we use.

6.1. Types of cookies used

  • Essential cookies: required for the platform's basic operation — authentication, session management, and the betting cart. They cannot be disabled without affecting your ability to use the site;
  • Performance cookies: collect anonymous data on how users navigate the platform in order to identify and resolve technical issues;
  • Functionality cookies: they remember your preferences such as language, layout, and betting settings;
  • Marketing cookies: used to personalize communications and measure the effectiveness of campaigns. Used only with your explicit consent.

6.2. How to manage cookies

You can manage your cookie preferences at any time through the settings panel available in the footer of the 915bet site. You can also configure your browser to block or delete cookies — but please be aware that disabling essential cookies may prevent access to key platform features, such as login and live betting.

07 Data Retention and Deletion

A 915bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by legal obligations. The general retention periods are:

  • Active account data: retained for the entire duration of the account and for up to 5 years after closure, for audit and legal compliance purposes;
  • Financial and betting records: retained for up to 5 years in accordance with Brazilian financial and tax regulations;
  • KYC Documents: retained for up to 5 years after account closure or after the last processed withdrawal;
  • Support communication data: retained for up to 2 years for quality assurance and dispute resolution purposes;
  • Non-essential cookie data: they expire according to each cookie's lifespan, generally between 30 days and 1 year.

Once the applicable retention period expires, data is securely and irreversibly deleted from our systems, or anonymized so that the data subject can no longer be identified.

Note: Even after your account is closed, certain data may be retained for longer periods when there is a specific legal obligation — for example, financial records required under Brazilian tax law or in the event of ongoing litigation.

08 Security of Your Information

A 915bet employs a robust set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. The key measures in place include:

  • 256-bit SSL/TLS Encryption in all communications between your device and our servers;
  • Encrypted storage of passwords using secure hashing — not even our support team has access to your password;
  • Two-Factor Authentication (2FA) available for all accounts, strongly recommended;
  • PCI-DSS Compliance for the processing of credit and debit card data, through certified providers;
  • Continuous monitoring of unauthorized access attempts and suspicious activity;
  • Internal access controls based on the principle of least privilege — each team member accesses only the data required for their role;
  • Encrypted backups stored across multiple locations to ensure service continuity;
  • Regular security testing and independent audits of the data infrastructure.

Despite every effort made, no security system is completely foolproof. In the event of a security incident that could compromise your data, 915bet is committed to notifying you and the ANPD within the deadlines established by the LGPD.

09 International Data Transfer

Due to partnerships with live casino providers — Evolution Gaming, Pragmatic Play Live, and Ezugi — which operate studios in countries such as Malta, Georgia, and Latvia, technical session data may be transferred outside Brazil. In such cases, the 915bet guarantees that:

  • Only the minimum data required to operate the live tables is transferred;
  • All international vendors are subject to contracts with data protection clauses equivalent to those required by the LGPD;
  • The providers hold internationally recognized security certifications, such as ISO 27001 and gaming audit certifications;
  • Data transferred is, wherever possible, pseudonymized or anonymized prior to transfer.

Full personal identification data — such as CPF, KYC documents, and financial details — is never transferred to servers outside Brazil without a specific and adequate legal basis under the LGPD.

10 Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights regarding your personal data processed by the 915bet. Below we explain each right and how to exercise it:

10.1. Full list of your rights

  • Right of access: request a copy of all personal data that 915bet holds about you;
  • Right to correction: request the update or correction of inaccurate, incomplete, or outdated data;
  • Right to deletion: request the deletion of data that is unnecessary, excessive, or processed in violation of the LGPD — subject to applicable legal retention periods;
  • Right to data portability: request an export of your data in a structured, machine-readable format for transfer to another controller;
  • Right to withdraw consent: withdraw previously given consents — such as for email marketing or non-essential cookies — without penalty;
  • Right to information: obtain information about which entities 915bet has shared your data with;
  • Right to object: object to processing based on legitimate interest that you consider inappropriate;
  • Right to review automated decisions: request human review of automated decisions that affect your interests, such as an account block triggered by an anti-fraud system.

10.2. How to exercise your rights

To exercise any of the rights above, please contact our privacy team by email privacidade@915bet.best or via the support chat available 24 hours a day on the 915bet website. Our response time is up to 15 calendar days from receipt of your request. For complex cases, this period may be extended with prior notice and justification.

If you believe your rights have not been adequately upheld, you have the right to lodge a complaint with the National Data Protection Authority (ANPD) through that authority's official channels.

11 Minors' Data

A 915bet is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. If we become aware that an underage user has created an account or provided personal data to the platform, we will take the following actions immediately:

  • Immediate account suspension for verification;
  • Deletion of all personal data associated with the minor's profile;
  • Refund of any deposits made, with no bets processed;
  • Logging of the incident in accordance with internal minor protection practices.

Parents or guardians who suspect their minor child has created an account on 915bet should contact our support team immediately so we can take the necessary steps. We also recommend enabling parental controls on all devices shared with children and teenagers.

12 Changes to this Privacy Policy

A 915bet may review and update this Privacy Policy periodically to reflect changes in our data practices, updates to Brazilian law — such as amendments to the LGPD — or improvements to our security processes.

When relevant changes occur that affect your rights or the way we handle your data, we will notify you at least 7 days in advance via a notification in your account dashboard and/or by email. Minor changes or clarifications to the text may be applied without prior notice.

The most current version of this policy is always the one published on this page, with the date of last update shown at the top. We recommend visiting this page periodically to stay informed about how your data is handled at 915bet.

13 Contact & Data Protection Officer (DPO)

A 915bet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the obligations set out in the LGPD. The DPO is the official point of contact for:

  • Exercise of your rights as a data subject;
  • Questions about how your data is collected, used, or stored;
  • Requests for data access, correction, deletion, or portability;
  • Reporting potential privacy breaches or security incidents;
  • Any other matter related to the protection of personal data at 915bet.

You can reach 915bet's DPO through the following channels:

  • Dedicated email: privacidade@915bet.best
  • Support chat: available 24 hours a day on the 915bet website, please indicate that your subject is "Data Protection / LGPD"
  • General email: suporte@915bet.best

Our standard response time is up to 15 business days. For complex requests involving large volumes of data or requiring legal analysis, we may extend this deadline with prior notice and a written justification provided to the data subject.

Your Rights Under the LGPD at 915bet

You have full control over your data — and 915bet respects that

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Right of Access

Request a complete copy of all personal data 915bet holds associated with your account at any time. We respond within 15 calendar days.

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Right to Correction

Spotted incorrect or outdated information? Contact support to correct any detail on your account — name, address, phone number, or any other data.

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Right to Deletion

You may request the deletion of your data when it is no longer needed for its original purpose. We respect mandatory legal retention periods, but delete everything beyond that.

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Right to Data Portability

Request an export of your data in a structured format for transfer to another controller. We deliver the data in both human-readable and machine-readable formats.

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Consent Withdrawal

Withdraw any consent you previously gave — such as for promotional emails or marketing cookies — without affecting your access to the platform or your bets.

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Review of Automated Decisions

If an automated decision — such as an account block triggered by an anti-fraud system — affects your interests, you have the right to request a human review of that decision with a full explanation.

To exercise any of your rights, please contact us by email privacidade@915bet.best or via the 24h support chat on the website.

🎯 Responsible Gambling at 915bet

Privacy and responsible gambling go hand in hand on our platform

Deposit Limits

Set daily, weekly, or monthly limits in your account settings. Your limit data is kept confidential and never shared with third parties.

Session Alerts

Receive alerts when you have been in a single session for more than one hour. Your gaming time history is available only to you in the account dashboard.

Self-Exclusion

Request self-exclusion for 30, 90, or 180 days. Once requested, your gaming data is preserved for legal purposes, but no new transactions can be carried out.

18+ Only

915bet is exclusively for users aged 18 and over. We verify the identity of all users during KYC. Any data belonging to minors is deleted immediately upon identification.

Learn more on our Responsible Gambling. If you are struggling with addiction, call CVV: 188.

915bet Privacy Commitment Summary

915bet only collects the data needed to operate the platform safely and reliably. We are fully compliant with the LGPD (Law 13.709/2018). Your data is encrypted with 256-bit SSL, never sold, and you have full control over it at any time. For questions or requests, visit our Terms and Conditions or contact us by email at privacidade@915bet.best.

🔒 Your Data Protected

Trust 915bet: A Secure Platform with Full Protection of Your Data

Create your account for free, deposit from R$ 20,00 via Pix, and bet on the Brasileirão, Copa do Brasil, Libertadores, and live casino — with the peace of mind that your data is protected by the LGPD and 256-bit SSL encryption.

256-bit SSL
LGPD Compliance
No data selling
24/7 support in Portuguese
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